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    Fibre is now handed over - we'll be switching later today
    Openreach have finally finished the fibre linkOur dedicated fibre link between Treeton and the Data Centre at Holbrook has today been handed over to us. We're currently testing it and plan to switch c...
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    Fibre is on its way!
    Openreach have been on site againSeveral times this week, we've had Openreach engineers on site working on fibre. They've blown in fibre at both ends of the link and we're now waiting on fit, config a...
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    Where we are with network enhancements
    Before detailing what has been changed, it’s worth noting that network enhancements are an ongoing process requiring constant re-evaluation and planning for changes. Our primary goal is to improve the...
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    New status page launched
    Uptime and service is keyWe've been busy this last few days with an issue in our wireless backhaul to the internet. During this time we've been inundated with support tickets and Facebook posts, all o...
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    Difficult couple of days
    As promised we've got an update regarding the issues affecting the network over the past couple of days. Before going into detail about the problem we should confirm that the network is now running as...
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    Performance and stability - where we are
    First of all thanksWe really appreciate the patience of our customers and can't thank you enough for the support you have given us so far. We're doing everything in our power to get on top of the netw...
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    5 repeaters live and customers realigned
    Alignment work just about completeThe work we've been doing to adjust customer alignments and make use of our repeaters around the village has been completed in the main. Around 95% of our customers n...
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    First 2 repeater sites now complete
    We've been busy deciding on the best repeater sites around the village and getting our equipment configured then mounted. 2 of these sites are now complete and another will be done early next week. Af...
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    Update: Big network improvements planned
    Many of you are aware that since launch the network hasn't been performing well for some of our customers. Before launch we said the last thing we want to do is provide people with a flakey poorly per...
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    Mixed results over the last few days plus planned improvements
    Mixed performance for manyWe're aware of performance problems that have an impact on both customers close to the mast and those further away with poorer signal. The performance issues are causing slow...
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    The network is live, and improved!
    The big switch onLast Friday (24th July) we switched on our network and made the internet live to all of our connected customers. Understandably many of you connected at once and this brought about so...
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    Next week could be a good one!
    We don't want to tempt fate, but we have some preliminary things booked in for next week. These could see the Holbrook mast installed and the network going live - yes that could mean the internet gets...
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