We use cookies to make sure you have the best possible experience on our website. By clicking the allow cookies button, you're telling us that you’re happy with this. Learn more.
Before detailing what has been changed, it’s worth noting that network enhancements are an ongoing process requiring constant re-evaluation and planning for changes. Our primary goal is to improve the...
Uptime and service is keyWe've been busy this last few days with an issue in our wireless backhaul to the internet. During this time we've been inundated with support tickets and Facebook posts, all o...
As promised we've got an update regarding the issues affecting the network over the past couple of days. Before going into detail about the problem we should confirm that the network is now running as...
First of all thanksWe really appreciate the patience of our customers and can't thank you enough for the support you have given us so far. We're doing everything in our power to get on top of the netw...
Alignment work just about completeThe work we've been doing to adjust customer alignments and make use of our repeaters around the village has been completed in the main. Around 95% of our customers n...
We've been busy deciding on the best repeater sites around the village and getting our equipment configured then mounted. 2 of these sites are now complete and another will be done early next week. Af...
Many of you are aware that since launch the network hasn't been performing well for some of our customers. Before launch we said the last thing we want to do is provide people with a flakey poorly per...
Mixed performance for manyWe're aware of performance problems that have an impact on both customers close to the mast and those further away with poorer signal. The performance issues are causing slow...
The big switch onLast Friday (24th July) we switched on our network and made the internet live to all of our connected customers. Understandably many of you connected at once and this brought about so...
We don't want to tempt fate, but we have some preliminary things booked in for next week. These could see the Holbrook mast installed and the network going live - yes that could mean the internet gets...
As you know by now we don't like bringing you news unless it's good news, but we're well over due an update now, so in the interest of keeping you all informed here's what's happening.First of all jus...
We've finally received the steel back from the galvanising company that we needed before we could cast the concrete. There's been a bit of delay on their part, but now that we have it back we should b...