Core Network Equipment Maintenance:
We will be performing some regular maintenance on our core network equipment between the hours of 0500 and 0600 on the 24th of February 2021. The planned downtime is from 0500 to 0600 but please allow for additional downtime just in case.
Who will this impact?
During the planned downtime window all customers will go offline. We will do our best to minimise downtime and ensure everyone comes back online afterwards. We apologise for any inconvenience this interruption may cause.
Some customers may experience a loss of connectivity beyond these times if their devices fail to dial back into the network after the changes. Fixing the issue should be as simple as turning off your equipment, waiting 30 seconds, turning it back on again and waiting a maximum of 10 minutes.
If after doing so you still can not get back online contact us by:
Submitting a ticket to firstname.lastname@example.org
Logging into your bliss account here: Login and submitting a ticket
or calling us on 0114 303 3311