Foers relay site issues
Approximately 10 customers connected to the relay site at GE Foers, Treeton from the surrounding areas of Station Road and Treetown Crescent.
Affected customers will have intermittent connections and occasional total loss of service.
The link between the relay site and core network is performing sub-optimally, most likely due to misalignment as a result of high winds or other external factors.
We will arrange an engineer to attempt a realignment of the devices. If realignment is unsuccessful, the devices will be replaced. An ETA on this is not currently available but an update will be provided once the work is scheduled.
Apologies to those customers affected by this fault. We will do all we can to resolve the problem swiftly and will provide updates during the process.